BMC has taken AIOps even further by making it “open.” BMC Helix AIOps can ingest data from other solutions, including those from third parties, to extend visibility across the organization and add context. According to Gartner, this combination of big data and machine learning helps organizations ingest and manage “the ever-increasing volume, variety and velocity of data generated by IT.” With open AIOps, you can improve IT Operations response times and reduce the time and money spent identifying and correcting IT issues. Let’s take a closer look